77pk Privacy Policy

1 Introduction

77pk ("we", "us", "our") takes the privacy of your personal information very seriously. This Privacy Policy ("Policy") explains what information we collect when you use the 77pk platform, how we use it, and how we keep it secure.

By browsing the 77pk website, creating an account, or using any of our services, you agree to the terms of this Privacy Policy. This Policy is part of our Terms & Conditions Should be read in conjunction with.

2 What Information We Collect

77pk collects information from you in several ways. The table below outlines the types of data collected and the reason for collection:

We collect only the information necessary to provide our services, and we consciously avoid gathering any data that is unnecessary or excessive.

3 How We Use Your Information

77pk uses the information it collects for the following purposes:

• Account Management: For registration, login, and identity verification.
• Payment Processing: To process deposits and complete withdrawals.
• Customer Support: To address your questions and resolve any complaints.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To meet tax, licensing, and regulatory requirements.
• Service Improvement: Used for analytics to improve the gaming experience and platform performance.
• Personalized Offers: To send you relevant bonuses and promotions tailored to your preferences.
• Responsible Gaming: Identifying problematic gaming behavior and providing support.

4 Information Sharing & Disclosure

77pk shares information with third parties only in limited circumstances and under strict policies. Disclosure may occur in the following situations:

• Payment Processors: Approved financial institutions such as bKash, Nagad, and banks — solely for processing transactions.
• KYC Provider: Identity verification services — to meet regulatory compliance requirements.
• Cybersecurity Partner: For fraud detection and prevention purposes.
• Law Enforcement Agencies: In accordance with legal orders from Bangladeshi courts or regulatory authorities.
• Business Succession: In the event of a company merger or acquisition, provided the new entity is also bound by this Policy.

5 Cookies & Tracking Technologies

The 77pk platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for login sessions and security; these cannot be disabled.
• Functional Cookies: To remember your language settings and preferences.
• Analytics Cookies: Used to understand which pages are visited most frequently.
• Security Cookies: Helps detect and identify fraudulent activity.

You can control or delete most cookies through your browser settings. Please note that disabling certain cookies may limit some platform functionality.

6 Data Protection Measures

77pk employs industry-leading technical and administrative measures to protect your information:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing and can never be read in plain text.
• Financial data is stored in a separate encrypted environment in accordance with PCI-DSS standards.
• Two-Factor Authentication (2FA) is available to help secure your account.
• Server infrastructure is monitored 24/7 and undergoes regular security audits.
• Suspicious logins or access attempts are blocked immediately.

7 Data Retention Period

77pk does not retain your information longer than necessary. However, certain data must be kept for a defined period due to legal and regulatory obligations:

• Active account data is retained for as long as the account remains active.
• Transaction records are retained for a minimum of 5 years after account closure, in accordance with financial regulations.
• KYC documents may be retained for up to 7 years after account closure.
• Gaming logs and activity records are retained for up to 3 years.
• Marketing preference data is deleted as soon as you opt out.

8 Your Data Rights

Every user associated with 77pk holds the following rights over their personal information:

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

9 Protection of Minors' Data

77pk strictly does not provide services to anyone under the age of 18. We do not knowingly collect, store, or process any information from minors.

• Age verification is mandatory at the time of registration.
• Proof of age documentation must be submitted as part of the KYC process.
• If a user is found to be a minor, their account will be closed immediately and all associated data will be deleted.

10 Third-Party Links & Services

The 77pk platform may integrate certain third-party services, such as game providers and payment processors. These third parties have their own privacy policies, and 77pk is not responsible for how they handle your information.

• Game software providers operate under their own platform data policies.
• Payment gateways (bKash, Nagad) operate under their own privacy policies.
• 77pk shares only the minimum necessary information with third parties.

11 Changes to the Privacy Policy

77pk may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• Notifications will be sent to your registered email address.
• A clear notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of 77pk after any changes constitutes acceptance of the updated policy.

12 Contact & Complaints

For any questions, concerns, or requests regarding our Privacy Policy, please contact us:

• Email: [email protected] (as plain text)
• Live Chat: Use the chat button at the bottom-right corner of the platform.
• Response time: typically within 24–48 business hours.